Eligibility Specialist I
ELIGIBILITY SPECIALIST I
The Early Learning Coalition of Northwest Florida is looking for a candidate that has a can-do-attitude, is tenacious, energetic, hardworking, innovative, resourceful, and creative to join its Operations Team.
Essential Duties and Responsibilities:
- Proficiently provide customer service in a virtual environment and in person
- Maintain clear, concise, accurate case notes for each file
- Ensure the accurate determination of parent eligibility and enrollment in the selected school readiness program based on supporting documentation
- Ensure the accurate determination of parent co-pays and appropriate billing groups
- Accurately use the Coalition identified database system and software for all work-related functions
- Maintain the School Readiness Wait List (list of children waiting for potential enrollment in the SR program once funding is available)
- Complete VPK initial registration and enrollment process and transfers for eligible parents and children
- Compile and report family service, eligibility, and enrollment data, accurately and timely
- Referral processing which includes but not limited to receiving, notifying appropriate employers, providers, and agencies by emailing or calling
Minimum Education and Experience Requirements:
- Associate degree or equivalent experience
- Two (2) or more years program eligibility experience.
- Outstanding written and oral communication and presentation skills.
Additional Requirements:
Background Checks
Employment in this position is contingent upon obtaining and maintaining satisfactory:
Verification of Required Education and/or Credentials
- Level II Background Check
- Drug Screen
- Valid Florida Driver License
- Valid Automobile Insurance – if applicable
- Access to Reliable Transportation – if applicable
- E-Verify
- High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location.
REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY.
Benefits Offered
Our compensation package includes the following options (these details are for information purposes and are subject to any policy or plan changes):
• Eligibility for health and dental coverage, 401(k) plan and flexible spending accounts, subject to plan terms
• Eligibility for company-paid benefits such as life insurance and short-term disability, subject to applicable waiting periods
• Paid time off (PTO) earned on an accrual basis
• Company-paid holidays
• Eligibility to participate in the company incentive bonus program, subject to the terms and conditions specified in the incentive bonus plan document and approval by the Board of Directors
Job offers are contingent upon any or all of the following:
• Completion of a satisfactory Level 2 background check
• Passing a drug test
• Satisfactory reference checks
• Documentation of highest level of education completed
• Completion of all onboarding documents including, but not limited to ELCNWF employment application and execution of an employment/noncompete/confidentiality agreement
Job Type: Full-time
Closing Date: Open until filled
Salary Range: $15.00 - $20.00 per hour
COVID-19 considerations: Initial interviews may be conducted virtually.
Early Learning Coalition of Northwest Florida is an Equal Opportunity Employer and Drug Free Workplace